Q: How do I contact the Fire Department for a fire or medical emergency?

A: Dial 9-1-1. This is a free call on all cellular and coin operated phones. The dispatcher will automatically know the address and phone number from which you are calling (except cellular).

Q: What do I do if there is a fire in my home?

A: Make sure everyone is out of the home and dial 9-1-1. NEVER re-enter to rescue property or animals.

Q: What do I do if my child swallows a poisonous substance?

A: Dial 9-1-1 immediately.

Q: What is the non emergency number?

A: The new non emergency number is 720-865-2210.

Q: How do I get a car seat installed?

A: To have a car seat installed, call 303-436-6910 for the nearest location.

Q: Why do fire trucks sometimes respond with or in place of the paramedic van?

A: In most cases, an engine company is dispatched in addition to the paramedic unit. The engine company crew is able to provide lifesaving treatment if they arrive first. All firefighters are EMTs.

Q: What other services does the Fire Department offer?

A: For information on car seat installation, please call 303-239-4625 or log on to http://www.carseatcolorado.com/. For car seat inspection, please call 303-436-6910.

Public education and fire prevention programs. You can request home and business fire/safety inspections, CPR courses, disaster preparedness training, first-aid and safety presentations and other life/safety programs by calling 303-639-4400.

Q: I sometimes see a fire truck or paramedic van parked near businesses and the crews are going in and out. What are they doing?

A: Conducting a comprehensive Fire Prevention Inspection which is done at least twice each year.

Q: Will there be a charge if I set off my fire alarm or smoke detector by accident?

A: The City does not have a false alarm fee. If you are having problems with your smoke detector or fire alarm, please call the Police Department business line for assistance at 303-759-1511.

Q: Are fireworks permitted in Glendale?

A: ALL fireworks are prohibited in the City of Glendale. We encourage you and your family to attend a community fireworks display. For more information, call the Police Department at 303-759-1511.

Q: How do I have the gas turned off/on in my home?

A: In an emergency, dial 9-1-1, for routine service, call Xcel Energy. For information on how to shut off your own gas service, call the Fire Department at 720-865-2210.

Q: How can I safeguard my home against fires?

A: The best prevention is a smoke detector. In addition, check your home for overloaded electrical circuits, damaged electrical cords, and other obvious fire hazards. The Fire Department can provide a free home safety inspection upon request, at 720-865-2210.